Focused on our Clients
Since 1988, Myers has provided industry-leading broadcast management software and support to multimedia facilities across environments of all types and sizes – commercial, non-commercial, TV, radio, online, linear, nonlinear, single channel, and multi-platform.
Myers is constantly evolving and engaged on numerous fronts to deliver effective solutions that respond directly to the unique needs of our customers. We are agile, adaptable and forward-thinking in all that we do. There is no such thing as “off the shelf” in our world, and we take great pride in the important role ProTrack plays for our clients.
We’re more than just a vendor. We are a partner.
Director, Technical Support
“I always strive to find new opportunities to improve technical support management.”
Christopher Martin has been with Myers for 16 years and is in charge of Myers’ stellar ProTrack Technical Support Team, that enjoys a nearly 90% customer satisfaction rate. Through leading by example, effective communication and teamwork, Martin’s expertise has created a team that has the agility to keep up with product developments.
Director, Information Services
“I care about our clients tremendously and I want to make sure that the metadata that they require is there, in its entirety, when needed.”
Heather Hervieux started managing the ProLink service at Myers nearly 19 years ago. From the onset, she analyzed its workflow and, under her governance, helped evolve the service into a respected industry-wide metadata distribution service, that media facilities have come to depend on.
Work with people like Brandon
Brandon Smith - Software Developer
“As a developer, ProTrack’s new technology stack and modular set-up allows us to be more flexible making adjustments for future releases.”
Since joining Myers in the summer of 2015, Brandon has been working with the development team dedicated to the development of ProTrack’s new technology stack and the technology transition. In addition, he works with the entire application stack updating the database.